To obtain the trade prices, all wholesale orders must be AU $250.00 or over for the first time.
For existing wholesale customers, we have a $150.00 minimum spend for reordering goods.
PAYMENT TERMS & OWNERSHIP OF GOODS
Initial trade or wholesale order invoices for goods (including GST) and freight must be paid in full prior to the dispatch of stock.
Existing customers’ orders will be on a 14-day payment term prior to the invoice date. If the existing customer has passed our credit application process, orders can abide by the payment terms of 30 days from the date of when shipment has been made.
We accept VISA and MasterCard or EFT via email or on our online ordering system.
Property and ownership of the goods will remain with Happy Distribution until cleared payment of the purchase and all other amounts owing to the seller.
We ship via Fastway Couriers or Australia Post.
Freight payment is excluded in product pricing, instead it is calculated and applied to your final invoice before payment and dispatch.
We try to ship your order out as soon as possible. In-stock items will usually ship immediately or on next day.
If you place an order that contains both backorder and in-stock items, the order will be automatically split to ship in-stock items immediately. Products not available will be placed on backorder and dispatched once back in stock. Shipping fees apply to each separate order.
RETURNS & CANCELLATIONS
Return of faulty/broken items should occur within 5 days of receiving them. To report a broken item, please email the details of the damage and an image to firstname.lastname@example.org and quote your invoice number. Replacement of faulty items are supplied in next order.
All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept return of unsold goods, change of mind or any other reasons.
COPYRIGHT & INTELLECTUAL MATERIAL
All Happy Distribution product images and product copy are subject to copyright and are the property of Happy Distribution. Approved Happy Distribution stockists are welcome to use any of the images on the Happy Distribution website for the purpose of promoting the product/s.
Please contact us if you request the sources of high res images.