Our minimum order requirement is $300.00 ex GST. If your order does not meet this minimum, we reserve the right to cancel it or a $15.00 ex GST of handling fees will be charged.
PAYMENT TERMS & OWNERSHIP OF GOODS
Initial trade or wholesale order invoices for goods, including GST and freight charges, must be paid in full before the dispatch of stock.
For Trading Terms, please request information by contacting our Head Office or your local sales representative.
We accept payments via Bank Transfer, VISA, MasterCard, or EFT via email or through our online ordering system.
Ownership of the goods will remain with Happy Distribution until cleared payment of the purchase and all other amounts owing to the seller.
We utilise Fastway Couriers or Australia Post for our shipping services.
Please note that freight charges are not included in the product pricing. Instead, they are calculated and applied to your final invoice before payment and dispatch.
We make every effort to ship your order as promptly as possible. In-stock items typically ship within 48 business hours.
If your order contains both backordered and in-stock items, it will be automatically split. In-stock items will be shipped immediately, while products not currently available will be placed on backorder and dispatched once back in stock. Shipping fees apply to each separate order.
RETURNS & CANCELLATIONS
To report a damaged item, please send an email to firstname.lastname@example.org, providing details of the damage and including an image, along with your invoice number for reference.
Replacement of faulty items will be provided in your next order. Alternatively, a credit note will be issued to your business.
Please note that once an order has been confirmed, and the final invoice has been generated, all orders are considered final and cannot be canceled. We do not accept returns for unsold goods, changes of mind, or any other reasons.
COPYRIGHT & INTELLECTUAL MATERIAL
All product images and product copy provided by Happy Distribution are protected by copyright and are the exclusive property of Happy Distribution. Approved Happy Distribution stockists are permitted to use any of the images available on the Happy Distribution website for promotional purposes.
If you require access to high-resolution image sources, please do not hesitate to contact us.